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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to click the Help button, which is visible on each page. A popup will appear. It contains elaborate info about all the operations that you can perform on the given page. Each pop-up window opens on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast collection of how-to video clips illustrating how to work with our hosting Control Panel. They're shot for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you searching for, take a glance at our comprehensive FAQ database, which includes questions asked by actual users and provides real solutions. We constantly update our FAQ database with new Q&A's in an attempt to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can contact our excellent team of technical support engineers available 24-7-365 and eager to help you with any query. Each support ticket you send will be responded to in less than one hour (the average trouble ticket response time being only twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 294014

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com